We are excited to announce the we are converting to a new core banking system starting on the end of business Friday, 04/29/2022 through Monday, 05/02/2022 . We decided to change our core system so we may continue to provide you with safe, secure products and services all while utilizing the most upto‐ date technology.

While our core conversion will mostly be happening behind the scenes, there will be times where it will affect some of the services you may use. We will keep you up‐to‐date on when and what will be affected so that you will be prepared.

IMPORTANT DATES AFFECTED BY THE CONVERSION:

• 04/28/2022‐05/02/2022 - TouchBanking access will be suspended
• 04/29/2022‐05/02/2022 - ART (Automated Response Teller—Phone Banking)
• Mid‐Day 04/30/2022‐05/02/2022 - NetBranch (website banking) will be suspended
• 04/30/2022‐05/02/2022 - Debit cards will have limited access to funds
• 05/02/2022 - Credit Union Office Closed. We will re‐open Tuesday, 05/03/2022.
  

During the conversion procession it’s important for you, our members, to know that our top priority is keeping your information secure & private. The core conversion process will not compromise your safety or the safety of your information in any way. Your funds will remain safe and secure. All accounts are fully insurance by NCUA up to $250,000.00.

HOW CAN I, AS MEMBER, PREPARE?

• Take note of the above listed dates. We will keep you informed throughout the whole process via newsletters, social media & our website
• Adjusting your recurring Online Bill payments before 04/29/2022
• Download /Print your e‐statements. All of your transaction history will no longer be available after the core conversion. Please download and save your current e‐statements before April 29th for future reference. We recommend printing or saving a year’s worth of statements for your records.

We look forward to the new changes, and we hope you are too. If you have any questions, please contact us at 334‐756‐7027, visit our website at www.CHATT.coop, and “Like” us on Facebook. You may also come into our branch located at 519 Fob James Drive in Valley. Our staff has been trained and is prepared to answer any questions you may have.